Privacy Policy

Privacy Policy

At PortfoliHome, protecting your privacy is our top priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our real estate platform at https://portfolihome.com. This policy applies to all users of our services, including property buyers, sellers, renters, and real estate professionals.

This Privacy Policy works together with our Terms of Service to govern your use of our platform. By using PortfoliHome, you consent to the data practices described in this policy.

Effective Date: June 1, 2025

Information We Collect

We collect information to provide you with the best real estate experience possible. The types of information we collect include:

Personal Information:

Name, email address, phone number, mailing address, and payment details when you create an account or engage in transactions.

Property Information:

Details about properties you list, search for, or inquire about, including property preferences, price ranges, and location criteria.

Usage Data:

IP address, browser type, pages visited, search queries, and interaction patterns to improve our services and user experience.

How We Use Your Information

We use your information to provide and improve our real estate services, including:

  • Facilitating property searches and matches based on your preferences
  • Processing transactions and managing your property listings
  • Connecting you with relevant buyers, sellers, or real estate professionals
  • Providing customer support and responding to inquiries
  • Sending updates, market insights, and personalized recommendations
  • Ensuring platform security and preventing fraudulent activities

Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information in the following circumstances:

  • Real Estate Transactions: With your consent, we share relevant information with buyers, sellers, agents, and other parties necessary to complete transactions
  • Service Providers: With trusted partners who help us operate our platform, process payments, or provide customer support
  • Legal Requirements: When required by law, court order, or government request
  • Safety and Security: To protect the rights, property, or safety of PortfoliHome, our users, or others

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we have about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal requirements
  • Communication Preferences: Opt out of marketing communications at any time

Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Property listing data may be retained for historical and analytical purposes.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

Third-Party Links

Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from PortfoliHome, from 833-646-3749 regarding customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 833-646-3749 or support@portfolihome.com. Mobile opt-in information is never shared with third parties.

Cookies

To enrich and perfect your online experience, PortfoliHome uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. PortfoliHome uses cookies to help PortfoliHome identify and track visitors, their usage of our site, and their website access preferences. PortfoliHome visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using PortfoliHome's websites, with the drawback that certain features of PortfoliHome's websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to PortfoliHome's use of cookies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date. We encourage you to review this policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: support@portfolihome.com
Phone: 833-646-3749
Address: PortfoliHome Privacy Team

We're committed to protecting your privacy and ensuring transparency in how we handle your personal information. Your trust is important to us, and we strive to maintain the highest standards of data protection.